If you want to call internal extensions from the Teams client or you want to pick up a phone call not directed specifically to you.


  • Teams Dashboard > Voice > Dial plans > Add
  • Give a name to the new created Dial plan > StripPlus41
  • Description (optional) > Remove plus41 from 2-3 digits extensions and from star8 for pickup
  • Optimized device calling > On
  • Save



  • Dial plans > StripPlus41 > Normalization rules > Add
  • Create the first rule with name "2 digits" and add a description (optional)
If condition: ^(\d{2})$
Then do this: $1
  • Create the second rule with name "3 digits" and add a description (optional)
If condition: ^(\d{3})$
Then do this: $1
  • Create the third rule with name "*8 (pickup)" and add a description (optional)
If condition: ^(\*8.*)$
Then do this: $1
  • Create the fourth rule with name "*200 (voicemail)" and add a description (optional)
If condition: ^(\*200.*)$
Then do this: $1

       



  • Assign the newly created Dial plan to all your users via Powershell

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Grant-CsTenantDialPlan -Identity john.doe@contoso.com -PolicyName StripPlus41
  • The final setup should look like that

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